Your Team at MindHere

Operators first. Consultants second.

MindHere started by helping mental health providers launch private practices, work that demanded compliance, systems and speed all at once. The discipline we built there now serves growing businesses across three specialties.

Our mission

We care deeply about the people behind every business we serve. Our mission is to support each client with the utmost care, pairing practical strategy and reliable systems with a personal commitment to their success. Whether you're opening your first practice, modernizing your technology or scaling to your tenth unit, we listen closely, take ownership and build what your business actually needs. You focus on the work that matters most. We'll help carry the rest.

  • Our playbooks come from launching and running real operations, not slideware.
  • Streamlined processes get you operational in weeks, not quarters.
  • We're accountable end to end. We recommend, build and support what we build, on a single project or an ongoing engagement.
  • We're a deliberately small firm. You work directly with the principals from day one, and nothing gets passed to a bench.
  • Based in Syracuse, NY, we deliver remotely across the US and Canada.
Experience Behind MindHere

Experienced operators. A focused firm.

Melissa and Brian have worked inside the operational environments MindHere's clients are navigating now. Their experience with patient-facing workflows, business-critical technology and distributed operations shapes how they assess problems, make decisions and stay involved through implementation.

Illustrated portrait of Melissa Samson

Melissa Samson

Co-Founder | Behavioral Health Operations

Melissa brings more than a decade of behavioral health experience to MindHere, pairing practical operating knowledge with genuine care for providers, business owners and patients. That foundation comes from work within a large behavioral health organization supporting integrated clinical programs and the administrative systems behind patient care.

Career focus
Behavioral health operations and practice administration
Operating environments
Integrated clinical programs and patient-facing services
Problems supported
Scheduling, prior authorizations, patient services and clinical workflows
What clients receive today
Practical, patient-aware practice systems for independent providers
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Daily work across prescriber support, prior authorizations, scheduling, clinical workflows, patient services and program administration revealed where administrative friction affects clinicians and patients, as well as how thoughtful processes can create a more dependable operating environment.

At MindHere, this experience informs practical support for independent providers building and improving practices that serve both care delivery and the people responsible for it.

Illustrated portrait of Brian Samson

Brian Samson

Co-Founder | Technology and Systems

Brian leads MindHere's technology and systems work, combining more than 20 years of technology experience with an operator's understanding of how systems affect people, decisions and day-to-day performance.

Career focus
Technology strategy, modernization and business systems
Operating environments
Growing businesses, regulated settings and distributed networks
Problems led
Integration, automation, infrastructure and technology ownership
What clients receive today
Senior technical judgment connected directly to implementation
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Before founding MindHere, Brian led technology strategy, modernization, integration and automation across growing businesses, including a national network exceeding 100 locations. Working directly with business leaders, franchisees and local operators provided a practical view of how centralized systems must accommodate operating reality.

At MindHere, that perspective shapes an approach grounded in listening first, connecting technical decisions to business needs and remaining accountable through implementation and support.

The career experience described in this section includes work Melissa and Brian performed during prior employment.

Small by Design

Who Does the Work?

MindHere is deliberately small. The principals who assess the work remain directly involved through delivery, and technology implementation stays with MindHere's in-house technology arm. Engagements are scoped so responsibility remains clear and the people making recommendations stay accountable through implementation.

Consulting

Advisory and operational consulting, from behavioral health practice launch and management to multi-unit & franchise operations.

Our services →

Technology arm

Our in-house technology arm handles design, web, hosting, infrastructure and technical delivery for clients across all specialties.

The technology arm →

Work with us

Every engagement starts with a conversation about your business, no pitch deck, no pressure.

Schedule a Free ConsultationCall (315) 400-2440