Operators first. Consultants second.

Her experience spans prescriber support, prior authorizations, scheduling, clinical workflows, patient services and program administration. Melissa also analyzed workflows, identified inefficiencies and implemented processes that improved consistency, access and daily operations. This gives her a clear understanding of what teams need and how stronger systems protect the patient experience.

At MindHere, Melissa turns that insight and empathy into dependable operations for new and growing practices. She works closely with clients so they feel heard and supported, then builds processes that reduce administrative friction, strengthen teams and protect the quality of care.

Brian has led technology strategy, modernization, data integration and automation for growing businesses and national networks of more than 100 locations. His years working directly with franchisees have proven invaluable, giving him a practical understanding of how business and technology must work together across locations.

At MindHere, Brian brings that experience to every engagement with curiosity, care and a genuine commitment to each client's success. He listens first, then combines practical technical depth with an operator's perspective to build solutions that solve real problems and continue delivering value after launch.