Legal

Privacy Policy

Your privacy is our priority.

Last updated: June 23, 2025

Overview

At MindHere Consulting, LLC ("MindHere," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, use our services or interact with us in any way.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our website.

Information You Provide

  • Contact Information: Name, email address, phone number and professional credentials when you fill out forms or contact us
  • Professional Information: Practice type, licensing information and business details relevant to our consulting services
  • Communication Data: Messages, inquiries and feedback you send to us
  • Payment Information: Billing address and payment details (processed securely through third-party payment processors)

Information Automatically Collected

  • Usage Data: Pages visited, time spent on pages, clicks and navigation patterns
  • Device Information: IP address, browser type, operating system and device identifiers
  • Location Data: General geographic location based on IP address
  • Cookies and Similar Technologies:
    • First-party cookies for essential website functions
    • Analytics cookies to understand website usage (Google Analytics)
    • Marketing cookies for advertising effectiveness (Facebook Pixel, LinkedIn Insight Tag)
    • Session storage for temporary data during your visit
    For detailed information, see our Cookies and Tracking Technologies section.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our consulting services
  • To communicate with you about our services, including responding to inquiries and providing support
  • To process transactions and send related information
  • To send marketing communications (with your consent)
  • To personalize your experience on our website
  • To analyze usage patterns and improve our website functionality
  • To comply with legal obligations and protect our rights
  • To detect, prevent and address technical issues or fraudulent activities

Information Sharing and Disclosure

We do not sell, trade or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business or servicing you (e.g., payment processors, email service providers)
  • Legal Requirements: When required by law, subpoena or other legal process
  • Protection of Rights: To protect the rights, property or safety of MindHere, our clients or others
  • Business Transfers: In connection with a merger, acquisition or sale of all or a portion of our assets
  • With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include:

Encryption

Sensitive data encrypted in transit and at rest

Access Controls

Authentication procedures and restricted access

Regular Updates

Security assessments and system updates

Employee Training

Data protection practices and awareness

Secure Storage

Protected data storage and backup procedures

Monitoring

Continuous security monitoring and alerts

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you
  • Correction: You may request that we correct any inaccurate or incomplete information
  • Deletion: You may request that we delete your personal information, subject to certain exceptions
  • Opt-Out: You may opt out of receiving marketing communications from us
  • Data Portability: You may request your data in a structured, commonly used format

Cookie-Specific Rights

In addition to the rights listed above, you have specific rights regarding cookies:

  • Consent Withdrawal: You can withdraw your consent for non-essential cookies at any time through your browser settings
  • Granular Control: You can accept or reject different categories of cookies independently
  • Information: You can request information about the specific cookies we use and their purposes

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. This section provides detailed information about how and why we use these technologies, and how you can control them.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by:

  • Remembering your preferences and settings
  • Understanding how you use our website
  • Providing personalized content and experiences
  • Analyzing website performance and improving functionality
  • Enabling certain features and functionality

Types of Cookies We Use

1. Necessary Cookies (Always Active)

These cookies are essential for the website to function properly and cannot be disabled. They include:

  • Session Cookies: Maintain your session state as you navigate our website
  • Security Cookies: Help protect against Cross-Site Request Forgery (CSRF) and ensure secure form submissions
  • Cookie Consent: Remember your cookie preferences

2. Analytics Cookies

These cookies help us understand how visitors interact with our website. We use this information to improve our services and user experience. These cookies collect information in an aggregated form.

  • Google Analytics:
    • _ga: Distinguishes unique users (expires after 2 years)
    • _gid: Distinguishes unique users (expires after 24 hours)
    • _gat: Limits the request rate (expires after 1 minute)
    • _ga_[ID]: Used to persist session state (expires after 2 years)

3. Marketing/Advertising Cookies

These cookies track visitors across websites to display ads that are relevant and engaging. They may be set by our advertising partners.

  • Facebook Pixel: Measures advertising effectiveness and enables retargeting (_fbp, _fbc)
  • LinkedIn Insight Tag: Provides analytics about website visitors and ad performance (li_gc, bcookie, lidc)
  • Google Ads: Enables conversion tracking and remarketing (IDE, test_cookie, _gcl_au)

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies. Third-party providers include:

  • Google (Analytics, Fonts, Maps): For analytics and content delivery
  • Facebook: For social media integration and advertising
  • LinkedIn: For professional networking features and advertising
  • Formspree: For secure form submissions

How to Control Cookies

1. Browser Settings: Most browsers allow you to refuse cookies or delete cookies that have already been set. Please note that disabling cookies may limit your ability to use certain features of our website.

2. Opt-Out Tools:

Cookie-Free Alternatives

Where possible, we strive to use privacy-preserving alternatives that don't require cookies, including server-side analytics and cookieless tracking methods.

Changes to Cookie Use

We may update our use of cookies from time to time. We will notify you of any material changes by updating this policy and displaying a notice on our website.

Do Not Track Signals

Our website currently does not respond to "Do Not Track" (DNT) signals from web browsers. However, you can manage your cookie preferences using the methods described above.

Questions About Cookies

If you have any questions about our use of cookies or other tracking technologies, please contact us at [email protected].

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Additional Information

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, the right to delete your information and the right to opt-out of the sale of your information (which we do not do).

International Data Transfers

Some of our cookie providers (such as Google and Facebook) may transfer data internationally. These providers have certified their compliance with applicable data protection frameworks or implement appropriate safeguards for international data transfers.

Questions?

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

MindHere Consulting, LLC
[email protected]
(315) 400-2440
Syracuse, New York